Company: Nanto Ventures Limited (“Nanto Med”, “Nanto”, “we”, “us”, “our”)

Website / Domain: https://med.nanto.com, nantomed.com, nanto.com (and any related sub-domains/services)

1. Acceptance of Terms

By accessing or using our website, platform or services (including via social login such as Google) you (“you”, “your”, “User”, “Customer”) agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Eligibility & Account Creation

2.1 You must be at least 18 years old and legally capable of entering into a binding contract under your applicable law.

2.2 To use certain features (account creation, ordering, reviews, etc) you may need to register an account and provide accurate information.

2.3 If you register via a social login (e.g., Google), you consent to linking your social account with your Nanto Med account and to the data-handling described in our Privacy Policy.

2.4 You agree you will keep your registration details up to date, maintain confidentiality of account credentials, and will not allow others to use your account. We reserve the right to suspend or terminate accounts for misuse, false information, or abnormal activity.

3. Services & Products

3.1 These Terms govern your use of our offering, which include medical-infrastructure services, home-care products or any future business divisions or service lines launched under Nanto Med.

3.2 We may update or expand our services and products over time. Unless otherwise specified, these Terms apply to all such offerings.

4. Pricing, Payment & Orders

4.1 All product/service prices will be as stated and, unless otherwise indicated, inclusive of applicable taxes.

4.2 We strive for accuracy in pricing and availability, but errors may occur. We reserve the right to cancel or refuse an order if an error is identified, or amend pricing/availability.

4.3 Payment methods will be listed at checkout (e.g., card, mobile money, bank transfer) and payment must be completed as specified to process your order.

4.4 Once an order is accepted by us, we will issue a confirmation. Ownership of any physical product transfers when we deliver to the address you specified (or other arrangement agreed).

4.5 If you fail to pay or provide correct delivery information, we may cancel your order without liability.

5. Use of the Website & User Conduct

5.1 You shall use the website and services only for lawful purposes and must not:

• Upload, post or transmit harmful, offensive or unlawful content

• Interfere with the website’s operation or attempt to reverse-engineer it

• Impersonate another person or misuse accounts

• Extract, collect or harvest data from the website beyond permitted use

  5.2 All content on the website (text, graphics, logos, images, software) is owned or licensed by Nanto Med or its partners. You may view and use content only as permitted; you may not reproduce or redistribute content without our express permission.

6. Data & Privacy

By using our services you acknowledge that you have read and accepted our Privacy Policy, which explains how we collect, use, share and safeguard your personal information. Your use of a social login indicates your consent to linking your profile and data accordingly.

7. Disclaimers & Limitation of Liability

7.1 Our services and products are provided “as is” and to the maximum extent permitted by law we disclaim all warranties, whether express or implied, including fitness for a particular purpose, accuracy of information, and uninterrupted access.

7.2 We shall not be liable for any indirect, incidental, special or consequential losses arising out of or in connection with your use of our services or products.

7.3 Nothing in these Terms excludes liability for death or personal injury caused by our negligence or any other liability which cannot legally be excluded under Kenyan law.

8. Governing Law & Dispute Resolution

These Terms and any dispute arising from them or your use of our services will be governed by the laws of Kenya. You submit to the non-exclusive jurisdiction of the Kenyan courts (or any alternative dispute resolution process we may specify).

9. Changes to Terms

We may update these Terms from time to time. We will post the “Last Updated” date at the top. Your continued use of the website or services after such updates constitutes your acceptance of the changed Terms. We encourage you to review these Terms periodically.

10. Miscellaneous

10.1 Severability: If any part of these Terms is found unlawful or unenforceable, that part will be severed and the rest remains valid.

10.2 No Waiver: Our failure to enforce any provision is not a waiver of our rights.

10.3 Assignment: We may transfer or assign our rights without your consent; you may not do so without our prior written approval.

10.4 Entire Agreement: These Terms, together with our Privacy Policy and any other referenced policies, represent the entire agreement between you and Nanto Med regarding use of our services.

11. Contact Information

For any questions or comments regarding these Terms, contact us at:

Email: med@nanto.com